Revision Policy

Revisions are contingent on the package selected. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.

My Account

The My Account section provides a convenient means of communication. It is solely your responsibility to regularly check this section for any questions, queries, concerns, or instructions for the designer. Failure to actively monitor the My Account section may impede your ability to pursue a refund. If you are unsure of how to utilize the My Account area, please feel free to contact customer support at any time for prompt assistance.

Refund Policy

Once the client gets the Initial Concepts None of the clients is eligible for a Refund after the Initial Mockup for any service, no refunds will be processed. We appreciate your cooperation and look forward to serving you.

Quality Assurance Policy

In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.

The designs are crafted after adequate and thorough research to ensure quality and uniqueness.

100% Satisfaction Guarantee

We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).

Delivery Policy

All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All customized design orders are delivered via email within 5 to 7 days after receipt of order.

We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department.

Record Maintenance

We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email that upon request.

Customer Support

We offer Online Customer Support to address your questions and queries.

You can get in touch with us at any time and we promise a prompt reply.

Correspondence Policy

YOU concur that Logo Horizon is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “..@logohorizon.com” or/and any toll-free number that is not specified on our site. Logo Horizon should not be considered in charge of any damage(s) brought about by such correspondence. We just assume the liability of any correspondence through email address (es) under our own space name or/and by means of toll-free number i.e. as of now specified on Logo Horizon Website.

100% Unique Design Guarantee

At Logo Horizon we promise that all of our logos are produced from scratch. We will provide you with a logo that is proficient and in complete compliance with your design brief

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Logo Horizon.

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from Logo Horizon. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions upsdate.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

• For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.
• For mobile communications, reply "STOP" or “Unsub” “Unsubcribe” to any SMS message you receive from us. The SMS will will be stopped right away.

4. Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

5. Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy

Logo Horizon reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at info@logohorizon.com